Take control of acne and feel good in your skin again

Acne can affect your confidence, your day-to-day life, and the way you feel about yourself. At MEDX, we provide trusted acne treatment options designed to support clearer skin and help you feel more comfortable and confident.

  • Acne treatments suitable for a range of skin concerns

  • Personalised support based on your skin and lifestyle

  • Care from qualified UK prescribers

  • Simple, discreet delivery direct to your home

No GP Referral Needed

Access trusted treatments quickly, without the wait for a GP appointment

Private & Confidential Care

Safe, confidential assessments with UK-regulated clinicians

Express Delivery

Delivered directly to your door in plain, discreet packaging

Our Process

Acne can impact your confidence, social life, and day-to-day wellbeing. That’s why our clinicians take the time to assess your skin type, severity, and medical history, recommending treatments that are tailored specifically to you.

STEP ONE

Start A Quick Online Consultation

Complete a confidential medical questionnaire with details about your symptoms, how long you’ve been experiencing discomfort, and any relevant health history.

STEP TWO

A Clinician Will Review Your Consultation

We will review everything within 90 minutes and prescribe treatment if appropriate.

STEP THREE

Receive Your Order With Discreet Delivery

Your medication is delivered in secure, unbranded packaging, helping you begin your path to relief with privacy and ease.

Why Choose MEDX for Acne?

Acne can affect much more than your skin. It can influence how you feel day to day, your confidence, and even how comfortable you feel socially.

At MEDX, we make acne care simple, private, and tailored to you. Our online service helps you access suitable treatment options based on your skin concerns and the severity of your acne.

  • Clinician-led treatment options for acne

  • Recommendations matched to your skin type and acne severity

  • Simple online consultation from the comfort of home

  • Fast, discreet delivery to your home

Our Treatment

Topical Treatment

Clindamycin and tretinoin (Treclin®) 1%/0.025 % w/w gel

Treclin Gel is a prescription acne treatment that combines clindamycin and tretinoin to help reduce spots, unclog pores, and improve skin texture.

Frequently Asked Questions About Acne

What causes acne? −
Acne occurs when hair follicles become blocked with oil and dead skin cells, often made worse by bacteria and inflammation. Hormonal changes, genetics, stress, and certain medications can all contribute to breakouts.
What treatment options are available for acne? +
Options range from topical creams and gels to oral medications for more moderate to severe cases. Your clinician will recommend the right option based on the type and severity of your acne.
How long before I see results from acne treatment? +
Most treatments take 4 to 8 weeks to show noticeable improvement, as skin renewal takes time. Consistency with the prescribed routine is key, even if results feel slow at first.
Do I need a physical appointment to get treatment? +
No, you can complete a short online consultation, and a clinician will review your skin concerns and medical history to confirm the most suitable treatment before it's prescribed.
Can acne return after treatment? −
Some people may experience breakouts again once treatment stops, especially if the underlying cause, such as hormones, is still active. Your clinician can recommend maintenance strategies to help prevent recurrence.
Do I need to follow a special skincare routine? +
Yes, clinicians often provide guidance on gentle cleansing, moisturising, and sun protection to complement your treatment for best results, since some acne medications can make skin more sensitive.
Can I use these treatments if I'm pregnant or breastfeeding? +
Some acne medications aren't suitable during pregnancy or breastfeeding. Please mention this during your consultation so your clinician can advise on a safe alternative if needed.
Are there any side effects I should watch for? +
Mild dryness, redness, or peeling are common when starting treatment and usually settle within a few weeks. If irritation is severe or persistent, contact your clinician for advice on adjusting the routine.